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  /  FAQ
  1. Can I return a product after it has been unsealed?

Answer: You can return a product only if it has not been worn and is in the condition you have received from us. Specifically, regardless of whether the product was unsealed for acceptance within the statutory 14-day business day, it should not show signs of wear.

  1. How can I change the delivery address for the order?

If you want to change the delivery address within the time that the order is still being processed, this can be done by contacting us by e-mail or telephone and communicating your new delivery address. If your order is already at the courier, please communicate the new delivery address to the courier.

  1. When is my order delivered?

The AEROBICO.COM site provides information within each product regarding the processing and delivery time of the order. If this information is not provided on the product page, please contact one of our operators for more information.

  1. What is the minimum order value?

Aerobico gives you the opportunity to order any product you want without imposing a minimum order value.

  1. How do I know the right size for me?

We have already thought about this! That’s why we have the SIZE TABLE section that you can access for more information. If you have any further questions, please contact us using the numbers in the contact section.